“Boy I Really Told Them”

So many times I have heard the above statement made in referencing how someone straightened out a bank employee when the employee was the bearer of news that the bank did not agree with the investor. I will be the first to agree that sometimes when you try to negotiate a short sale with a bank, good reasoning on their part often seems to be lacking.

What do you really think you will gain by telling off a bank employee?  All it will do is raise your blood pressure, and heart rate, and cause the employee to be more determined not to work with you.  Your anger is a trap.  It is the best way to put a permanent stall on negotiations.  Remember the old adage:  “You can attract more flies with honey, than with vinegar.”

Persistence is something that is needed in short sale negotiations.  Sometimes you do have to talk to someone else up the chain.  Or you may have to resubmit the offer again.  Just remember when you feel your anger rising, it might be better just to say, I’ll call you back, rather that explode.  Yes, negotiate, but don’t bully.

The person you are talking to is just paid by the lending institute, and most likely is not the decision maker.  So, keep your cool, and make them want to work with you, not avoid you.